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..: Pep Boys, Hey.
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I was in the Pep Boys across the street from my apartment to pick up all kinds of cleaning things for a church service event. We were going to wash cars, lots of cars. i got a bunch of tire cleaners, and the cashier messed up the transaction. So the people in line behind me start to get really restless. "Can you help me now?" one weird little woman asked. My guy says "no, I can't leave the customers alone." like i would set the tires ablaze if he left me alone. or like he had a choice, i mean we were in the middle of fixing the sale. "Well then can somebody else help me?" she says. ugh. at about that time, this really tall janet reno looking transvestite decides to share the counter space with me. she is really tall, and asks me to hand her one of the pep boys business cards. I do. she gives me a gruff "thanks." she has her two or three manilla folders, crammed full of maintenance records of oil changes and tune ups and all sorts of adjustments. She is taking up a lot of space.

Finally, my guy has fixed the transaction error. 10 minutes and 4 signatures later, i pick up my bag to leave. I accidently knock over one of janet's manilla folders, and the papers fall to the floor in a neat stack. sort of out of order, but not unmanageable. i step back, taking in what happened. my first thought was that she had dropped it. she says "that will take me a week to organize" and sighs, upset. I realize that it was my fault, i must have caused the folder to fall. i kneel, pick up the papers into the folder and apologize. she snatches the folder away from me, and says again "that will take me a week to organize." now, i got upset. my apology clearly not satisfactory, she felt that she needed to inflict guilt or something. janet was having a bad day. i say to her in a stern voice, "well, there you go." and leave. as i approach the door, i smile and think "it's not my fault you're so slow." I go home, and forget about it.
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